We’re Hiring! Supportive Services Advocate

Interested in working for the Northwest Arkansas Women’s Shelter? E-mail your cover letter and resume to Eva Rousey, erousey@nwaws.org.


Job Title: Supportive Services Advocate

Primary function of this position is that of a house manager including the ability to do advocacy work.

Job Description: 

  • Maintain the safety of the shelter facility by promoting healthy communal living strategies, following emergency procedures and addressing safety concerns.
  • Maintain vacant client rooms and bathrooms – clean, restock and ensure rooms are ready to used by incoming clients.
  • Monitor clients compliance with their chores.
  • Maintain common areas in facility.
  • Maintain emergency closet and food pantries – organize and restock as needed.
  • Answer crisis lien, assess needs and provide services and/or referrals to callers, including approvals for shelter.
  • Provide advocacy.
  • Maintain client data and documentation, including intake/departure forms and client files.
  • Attend monthly staff meeting.
  • Participate in required training.
  • Work with other Advocates and Assistant Director to provide coordinated assistance to clients.
  • Transport clients to appointments when necessary.
  • Other duties as assigned.


  • Dedication to the mission of the Northwest Arkansas Women’s Shelter.
  • Dedication to the empowerment model of service delivery.
  • Adherence to the shelter’s values of Safety, Empowerment, Integrity, Education and Inclusion.
  • Education: Associate of Arts degree, working towards Bachelor’s degree in social work, human services, or related field.
  • Documented experience may substitute for educational level.
  • Experience in social services and/or family violence.
  • Able to follow instructions and work without supervision.
  • Able to remain calm in a crisis.
  • No prior felony convictions for violent offenses. Background checks and drug testing will be conducted.

Supervisor: Assistant Director


Monday 9:30p.m to Tuesday 7:30a.m.

Tuesday 9:30p.m to Wednesday 7:30a.m.

Wednesday 9:30p.m to Thursdya7:30a.m.

Thursday 9:30p.m to Friday 7:30a.m.

Leave a Reply

Your email address will not be published. Required fields are marked *